How can I track my delivery?

 

 You are informed by email at every stage of your order:

  • Order received
  • Order prepared
  • Order dispatched
  • Delivery tracking

 

 

1-Your order is confirmed

Payment was successful. Your order has therefore been received.
You then receive an initial email confirming that your order has been accepted and is being processed.

2-Your order is prepared

Your order is packed and ready for dispatch.
You receive an email notifying you that dispatch is imminent.

3-Your order is dispatched

Your order has been handed to the carrier and will be delivered within the stated time.
You receive an email confirming dispatch.

4-Your order is on its way

Shortly after dispatch, you receive an email giving you access to the carrier's parcel tracking.
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